CGI ENTERTAINMENT Policies

REFUND POLICY

 

CGI Entertainment has been providing high quality entertainment services for over 25 years and stands behind our products and services. Therefore, we reserve the right to a strict no refund policy. ALL SALES ARE FINAL! 

Before purchasing tickets, carefully review your event and seat selection. CGI Entertainment prohibits issuing exchanges or refunds after a ticket has been purchased, or for lost, stolen, damaged, or destroyed tickets. Tickets therefore cannot be replaced if they are lost, stolen, or damaged.

DRESS CODE & PROHIBITED ITEMS POLICY

CGI Entertainment enforces a strict age verification and dress code for access to the event. Please avoid all prohibited items to avoid denied entry.  The dress code is strictly enforced with management discretion. Within the law, CGI Entertainment reserves the right to refuse anyone admission for any reason. 

If you ever need some hints on what to wear, then just browse through Instagram. We have plenty of photos so you can see exactly what is accepted. Contact us at any time if you have any further questions.

Prohibited Items:

  • Athletic gear and apparel

  • T-Shirts of any kind

  • Shorts

  • Torn or cut off clothing

  • Sandals

  • Athletic shoes

  • Workwear

  • Hats

  • Baggy Clothing

  • Offensive prints on clothing

  • Weapons

  • Controlled substances

  • Eye drops

  • Gum

  • Outside food or beverages

  • Liquids

  • Vitamins

  • Supplements

  • Over-the-counter medications

  • Prescription medications

  • Cameras

  • GoPros

  • Wearable technology

  • Selfie sticks

  • Vaporizers, e-cigs, etc.

Any devices found in use will be confiscated and disposed of by management without compensation. Guests noticeable intoxicated or under the influence of a controlled substance will be denied entry and will not be eligible to receive a refund.

 

All persons, bags, and personal items are subject to search. If you remove your shoes you will be immediately escorted out of the venue. We have a zero-tolerance policy.

 

Ladies must be at least 23 years old and men must be 25, with a valid ID to enter.

 

Things to Know:

General admission is standing room only. Please note seats are not accessible.


Due to COVID-19 protocols, please wear a mask at all times when not eating or drinking. Seating is limited to promote social distancing.


The venue reserves the right to implement security procedures designed to protect the experience for all of our customers.